About the company
JSC Chuvash Medical Insurance Company has been on the insurance market since 1 October 1992. Until the end of 2008 it was the municipal enterprise “Health Insurance Fund” of Novocheboksarsk, then an open joint-stock company, and since September 2015 — JSC Chuvash MSK.
Today its only line of business is compulsory medical insurance in the Chuvash Republic; from 2001 to 2018 it also offered voluntary medical insurance. The company issues policies, monitors the quality of medical care and handles citizens’ complaints.
How the company helps insured people
The SMO’s task is to protect the insured person’s right to free medical care. In practice the company:
- issues the OMS policy and provides an extract on request;
- reminds insured people about health check-ups (dispanserizatsiya) and preventive examinations through its insurance representatives;
- checks the timing, scope and quality of medical care and carries out expert reviews following complaints;
- helps if free care is refused or a clinic demands payment for services covered by the state guarantee programme;
- advises on choosing a clinic and a doctor and on booking diagnostic tests.
If you need more than the OMS programme offers — clinics without queues or a wider range of services — consider voluntary medical insurance (DMS); employers can look at DMS for employees.
How to become a client of an SMO or switch to another one
The insured person chooses the company in the OMS system. You do not pay for the policy — it is a free state guarantee.
- Submit an application to choose or change your SMO at the company’s office or on Gosuslugi.
- A change is allowed once per calendar year (apply by 1 November), and also if you move or your previous SMO stops operating.
- Your policy details are then entered in the unified register of insured persons; since 1 December 2022 the policy exists in digital form, and an extract is available on request.
The policy is valid throughout Russia but not abroad — for travel you need travel medical insurance.
Figures
According to the company, as of 1 January 2026, 203,534 people were insured under OMS with Chuvash MSK.
The money an SMO receives is not insurance premium in the usual sense: funds for medical care come from the regional OMS fund, so such companies are usually not ranked among insurers by premiums. The key indicator is the number of insured people.
Contacts
Hotline: 8 800 201-95-46 and (8352) 73-04-42 (weekdays 8:00–17:00; an answering service after hours). Office: 21 Komsomolskaya St, Novocheboksarsk. Policy issuing points and application forms are on msk-21.ru.
If the SMO cannot resolve your issue, you can contact the regional OMS fund of the Chuvash Republic. To compare insurers for other types of cover, see the Polis Re insurance company directory.