About the company
Insurance Company Delo Zhizni LLC is a specialised life insurer based in Moscow. According to the company, it has been active in the life insurance market for 28 years and has a broad network of regional offices. Bank of Russia licences: SZh No. 3870 (voluntary life insurance) and SL No. 3870 (personal insurance other than life).
Expert RA financial strength rating: ruBBB+, outlook Stable (affirmed on 3 August 2026).
A note on guarantees: a scheme guaranteeing life insurance payouts through the Deposit Insurance Agency (DIA/ASV) is being introduced by Federal Law No. 477-FZ and takes effect on 1 January 2027. Until then, life insurance policies are not covered by any DIA guarantee, so assess the insurer's reliability in advance.
Insurance products
- life insurance — endowment plans with a guaranteed maturity sum and term protection plans covering death or disability;
- personal accident insurance for adults and children;
- group employee accident insurance;
- accident cover for trips — an add-on to travel insurance.
An endowment life policy is a long-term contract: if you cancel early, you only get the surrender value, which in the first years is usually less than the premiums paid. Check the surrender value table in the policy before signing.
Key figures
According to the Bank of Russia, in 2025 the company collected RUB 323 million in premiums and paid out RUB 371 million — payouts exceeded premiums, which is typical for a savings portfolio with maturing policies. Market rank: 87. In the first half of 2026: RUB 164 million in premiums and RUB 191 million in claims (rank 86).
Contacts and claims
Phone: +7 (495) 967-13-01, email info@prolife.ru, website prolife.ru. Address: 5 Viktorenko St., bldg. 1, Moscow.
If an insured event occurs
- Notify the company within the time limit set in your policy and the insurance rules.
- Collect documents: the policy, certificates from the competent authorities or medical providers, receipts and photos.
- File a claim and keep a copy stamped as received or the claim reference number.
- If you disagree with the decision, send a written complaint; individuals can bring a dispute to the Financial Ombudsman before going to court.
Step-by-step guidance is available in our Insured Event section.
Polis Re specialists can help you compare terms offered by different insurers and choose a suitable programme — submit a request or browse the directory of insurance companies.