About the company
Russian Insurance Company EUROINS LLC was established on 8 May 2003 and operates as a federal insurer: according to the company, it has more than 30 representative offices in Russian regions. Its registered address is in Smolensk. The company has developed more than 250 insurance products for individuals and businesses.
Euroins is a member of the All-Russian Insurance Association (since 2016), the Russian Union of Motor Insurers, the Russian Union of Travel Industry and the National Insurance Guild. It holds perpetual Bank of Russia licences SL, SI, OS (OSAGO) and PS No. 3954.
Types of insurance offered
The priority lines are health, accidents, motor and travel:
- voluntary medical insurance (DMS) online, including pregnancy care, telemedicine, and policies for foreign citizens and students;
- accident insurance and tick-bite cover;
- OSAGO (compulsory motor third-party liability insurance) and KASKO online;
- travel insurance;
- apartment and country house, mortgage.
For legal entities: employee medical insurance, vehicles and special machinery, property, liability, marine insurance, cargo, construction and erection risks and agricultural insurance.
Key figures
According to the Bank of Russia, in 2025 Euroins collected RUB 5 billion in premiums and paid out RUB 3.1 billion, ranking 46th in the market. In the first half of 2026 it collected RUB 2.5 billion and paid out RUB 1.2 billion (ranked 47th).
Expert RA financial strength rating: ruA-, stable outlook (affirmed in October 2026).
Contacts and claims
24/7 phone: 8 800 333-86-47 (free); email: info@euro-ins.ru. On the website you can report an insured event, upload scanned documents, check the status of a claim, and amend or cancel a contract; OSAGO and DMS clients have separate online accounts.
Under OSAGO, a claim for direct loss settlement is filed with your own insurer. An accident can be registered without the traffic police using the European accident report (europrotokol) if the damage does not exceed RUB 100,000, or up to RUB 400,000 if it is recorded via Gosuslugi Avto or the DTP.Europrotokol app. The steps are described in the Insurance claims section.
If you disagree with a claim decision, first send the insurer a written complaint. For individuals, disputes of up to RUB 500,000 (and OSAGO disputes regardless of the amount) must go to the Financial Ombudsman before court.