About the company
Insurance Business Group JSC (the IBG brand) was registered on 25 September 1997 in Voronezh as CJSC Insurance Company Rekon; it received its current name in 2007 after a rebranding. The head office is in Moscow and the registered address is in Voronezh. Offices operate in Moscow, Voronezh, Kazan, Yekaterinburg, Novosibirsk, St Petersburg, Samara, Rostov-on-Don and other cities. The CEO is Tatiana Nikolaevna Moskaleva.
IBG is a member of the All-Russian Insurance Association, the Russian Union of Motor Insurers, the National Union of Liability Insurers and the National Union of Agricultural Insurers. The company is known for insuring large infrastructure and construction projects such as airports and highways.
Types of insurance offered
For corporate clients:
- construction insurance: construction and erection risks, liability of self-regulatory organisation (SRO) members, post-commissioning warranty obligations;
- property, including pledged property; insurance for the HoReCa sector;
- cargo, customs and logistics risks, railway transport;
- OSOPO (hazardous facility liability), OSGOP (carrier liability), professional liability;
- employee medical and accident insurance, agricultural insurance.
For individuals: OSAGO (compulsory motor third-party liability insurance), KASKO, medical insurance (including for labour migrants and treatment abroad), property and accident insurance.
Key figures
According to the Bank of Russia, in 2025 IBG collected RUB 2.2 billion in premiums and paid out RUB 360 million, ranking 55th in the market. In the first half of 2026 it collected RUB 503 million and paid out RUB 69 million (ranked 70th).
Expert RA financial strength rating: ruA, stable outlook (upgraded in 2026).
Contacts and claims
24/7 hotline: 8 800 700-50-20; medical desk for DMS policyholders — 8 800 775-20-50; Voronezh office — +7 (473) 250-20-50; email: office@ibg.ru. The website explains what to do in case of an insured event involving a car, property or personal insurance.
Under OSAGO, a claim for direct loss settlement is filed with your own insurer. An accident can be registered without the traffic police using the European accident report (europrotokol) if the damage does not exceed RUB 100,000, or up to RUB 400,000 if it is recorded via Gosuslugi Avto or the DTP.Europrotokol app. The steps are described in the Insurance claims section.
If you disagree with a claim decision, first send the insurer a written complaint. For individuals, disputes of up to RUB 500,000 (and OSAGO disputes regardless of the amount) must go to the Financial Ombudsman before court.