About the company
International Insurance Company IIC LLC was established in 1998; it was previously called Coal Insurance Company LLC. It holds Bank of Russia licences SL No. 3128 and SI No. 3128 (dated 25.07.2023) for voluntary personal and property insurance.
According to the company, its priority lines are voluntary health insurance, accident insurance, property insurance for individuals and companies, and travel insurance. The company works with reinsurers and brokers.
A notable share of its products are mass-market policies with simple terms: apartment insurance paid via the single utility bill (EPD), insurance for foreign citizens and students, athletes, and mortgage insurance.
Types of insurance offered
For individuals:
- apartment insurance, including via the utility bill;
- mortgage insurance;
- travel insurance;
- voluntary health insurance (DMS) and health cover for foreign citizens and students;
- accident insurance, including sports cover.
For businesses — commercial property, employee accident cover, general and professional liability.
Key figures
According to Bank of Russia data for 2025, the company collected RUB 420 million in insurance premiums and paid out RUB 10.4 million, ranking 82nd among Russian insurers by premium volume. In the first half of 2026, premiums amounted to RUB 329 million and payouts to RUB 5.6 million (76th place for the half-year).
Please note: the company's payouts are very small relative to premiums — about 2.5% in 2025. Before buying a policy, read the insurance rules, exclusions and payout procedure carefully.
Rating: NRA — BB+|ru|, stable outlook (affirmed on 25.11.2025).
How to get in touch and file a claim
Customer care: 8 800 550-09-81, e-mail: info@ii-company.ru (reply within 48 hours), website: ii-company.ru. Address for client enquiries: 71/5 Pyatnitskaya Street, bldg. 3, 5th floor, Moscow; registered address: 20A Kuskovskaya Street, Moscow.
If an insured event occurs, notify the company by phone or e-mail with your policy number and the circumstances, and prepare documents confirming the event and the damage: certificates from the building management company or Emergencies Ministry after a leak or fire, medical records after an injury. Keep damaged property until inspection. If a payout is refused, an individual can send a written claim and then apply to the Financial Ombudsman.
To compare insurers, use the Polis Re insurance company directory; to find a policy that fits your needs, send a request to Polis Re specialists.