About the company
Kapital-Polis is a St Petersburg insurer that traces its history back to 1993 and describes itself as one of the leaders of the St Petersburg market. Its main specialisation has always been voluntary medical insurance: the company was among the first in Russia to offer free choice of clinic from a list, reimbursement of treatment costs outside the network, and service managers who accompany insured patients in hospitals; since 2001 it has been developing its own medical centre.
Since 2006 its portfolio has also included motor, property and liability insurance. The company has been a member of the Union of Insurers of St Petersburg and the North-West since 1995. Its CEO is Alexey Nikolaevich Kuznetsov. Bank of Russia licences SI No. 1336 and SL No. 1336 were issued on 13 April 2018.
Types of insurance offered
- Voluntary medical insurance (DMS) for individuals and corporate medical insurance, with treatment available at the company's own medical centre.
- KASKO (motor own damage) and vehicle fleets; DMS policyholders get a KASKO discount.
- Personal and commercial property.
- Cargo and transport operators' liability, general and professional liability, construction risks.
- Travel insurance, accident insurance and employee accident insurance.
Key figures
According to the Bank of Russia, in 2025 Kapital-Polis collected RUB 1.8 billion in premiums and paid out RUB 1.2 billion, ranking 57th in the market. In the first half of 2026 it collected RUB 980 million and paid out RUB 690 million (ranked 58th). A high share of payouts is typical for companies with a large medical insurance portfolio.
NRA credit rating: A-|ru|, stable outlook (affirmed in December 2025).
Contacts and claims
Phones: +7 (812) 320-65-34 and +7 (812) 775-65-34; email: spb@capitalpolis.ru; office: 22 Moskovsky Prospekt, St Petersburg. On the website you can pay a premium, report an insured event and request a call back; a mobile app is also available.
If you disagree with a claim decision, first send the insurer a written complaint. For individuals, disputes of up to RUB 500,000 must go to the Financial Ombudsman before court.