About the company

MTS Strakhovanie LLC was formerly RNKB Strakhovanie LLC. In January 2026 the company came under the control of MTS Bank PJSC and is now developing within the MTS ecosystem strategy; it uses the insurance.mts.ru domain under an agreement with MTS PJSC. In 2025, before the change of ownership, the company stopped writing new contracts and transferred its existing portfolio to another insurer, so it is effectively rebuilding its business.

Bank of Russia licences: SL No. 4380 and SI No. 4380 (voluntary personal and property insurance other than life). ACRA credit rating: A(RU), outlook Developing (17 February 2026): the agency links the outlook to uncertainty about how the business will develop under the new owner.

Insurance products

The company website lists retail and commercial products:

Key figures

According to the Bank of Russia, in 2025 the company collected RUB 183 million in premiums and paid out RUB 65.0 million (rank 93). In the first half of 2026: RUB 60.7 million in premiums and RUB 862 thousand in claims (rank 92). The small volumes reflect the portfolio transfer and the change of ownership.

Contacts and claims

Phone: +7 (495) 926-99-77, email info-ins@mts-strahovanie.ru, website insurance.mts.ru. Address: 18 Andropova Ave., bldg. 1, Moscow.

If an insured event occurs

  1. Notify the company within the time limit set in your policy and the insurance rules.
  2. Collect documents: the policy, certificates from the competent authorities or medical providers, receipts and photos.
  3. File a claim and keep a copy stamped as received or the claim reference number.
  4. If you disagree with the decision, send a written complaint; individuals can bring a dispute to the Financial Ombudsman before going to court.

Step-by-step guidance is available in our Insured Event section.

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