About the company
RESO-Med Medical Insurance Company LLC is one of Russia's major health insurance organisations and part of the RESO group. It began operating in 1992 and works exclusively in compulsory health insurance (OMS) under Bank of Russia licence OS No. 0879-01 (reissued on 25.05.2026). Its paid-up charter capital is RUB 306 million. RESO-Med has been a member of the All-Russian Insurance Association since 2017.
As of 1 January 2026, the company covered 13,170,301 people in 14 Russian regions. The largest are Moscow and the Moscow region (about 3 million insured each), Altai Krai, the Republic of Bashkortostan and Krasnoyarsk Krai; it also operates in Perm Krai, Saint Petersburg and the Leningrad region, Karelia, Khakassia, the Oryol, Yaroslavl and Chelyabinsk regions and Kabardino-Balkaria.
In 2018–2023 MSK Uralsib, MSO Nadezhda (Krasnoyarsk Krai and Khakassia) and MSK MEDSTRAKH merged into RESO-Med.
What a health insurance organisation and an OMS policy are
A health insurance organisation (SMO) operates in the compulsory health insurance system (OMS) under Federal Law No. 326-FZ. It issues policies, pays for the medical care of insured people out of OMS funds, checks the timeliness and quality of treatment and protects patients' rights, including through insurance representatives.
- The OMS policy is free — nobody should charge you for issuing it.
- The policy is valid throughout Russia: it entitles you to free medical care in any region.
- Today the policy exists primarily as an entry in the unified register of insured persons: the unique policy number, an extract or a digital policy on the Gosuslugi public services portal is enough; a paper form is issued on request.
How to choose or change your health insurance organisation
You can choose an SMO from the list of companies working in the OMS system in your region. The law allows you to change it once per calendar year — the application must be filed no later than 1 November — and more often if you move or if the SMO stops operating in the region. Apply at the office of the chosen company or via Gosuslugi; you will need a passport (a birth certificate for a child) and SNILS (individual insurance account number).
If a clinic refuses free care, misses the required time limits or asks you to pay for services covered by the state guarantee programme, contact RESO-Med — via the contact centre or your insurance representative.
Contacts
Contact centre: 8 800 200-92-04 (free of charge, 24/7). Registered address: Moscow region, Pavlovsky Posad, Uritskogo Street, 26. E-mail: sekretar@reso-med.com. Website — reso-med.com (regional versions such as mo.reso-med.com for the Moscow region), where you can find offices, apply for a policy and submit a request.
OMS does not cover everything: extra services, treatment at private clinics of your choice and many all-inclusive programmes are available under voluntary health insurance (DMS). A request to Polis Re specialists will help you compare DMS programmes from different insurers.