About the company

PSB Life Insurance LLC is an insurance company of the PSB banking group. It was registered in 2024, and its Bank of Russia licences for life insurance (SZh No. 4407) and personal insurance (SL No. 4407) were issued on 23 July 2024. Its products are aimed, among others, at PSB Bank customers.

The company presents its products as simple and clear: protecting life and health against the unexpected and providing a financial cushion for the family. Property and corporate insurance within the group is handled by a separate company, PSB Insurance.

Types of insurance offered

Life insurance taken out with a loan is voluntary: a bank may not force you to buy a policy, and if the loan is repaid early, part of the premium can be refunded on contracts concluded to secure the loan.

Note on guarantees. Under Federal Law No. 477-FZ, guaranteed payouts on life insurance contracts through the Deposit Insurance Agency (ASV) will only be introduced from 1 January 2027. Until then there is no such guarantee, so when choosing a long-term or savings plan it is worth assessing the reliability of the insurer itself: its size, credit rating and surrender value terms.

Key figures

According to the Bank of Russia, in 2025 the company collected RUB 5.3 billion in premiums and paid out RUB 197 million, ranking 43rd in the market. The business is growing fast: in the first half of 2026 premiums reached RUB 7.4 billion and payouts RUB 733 million (ranked 27th).

The company has no credit rating from Expert RA, ACRA, NKR or NRA.

Contacts and claims

Hotline: 8 800 555-04-40 (free); email: info@psblife.ru; an online account is available. Postal address: 3 Bolshoy Vatin Lane, Moscow, 109240.

To receive a payout, fill in the claim form, attach a copy of your ID and documents about the event (medical certificates, records) and send them to info@psblife.ru or by post. The company reviews requests within 15 working days.

If you disagree with a claim decision, first send the insurer a written complaint. For individuals, disputes of up to RUB 500,000 must go to the Financial Ombudsman before court.