About the company
Sberbank Life Insurance Company LLC (brand: SberStrakhovanie Zhizni, "Sber Life Insurance") is the Sber group's insurer specialising in life and health cover. It has operated under the Sberbank brand since 2012: in January 2012 the bank acquired a life insurer, and in the autumn of that year the company received its current name.
According to the Bank of Russia, in 2025 Sber Life Insurance was the largest insurer in Russia by premiums, ranking first not only among life insurers but across the entire insurance market. The CEO is Igor Kobzar. The company is registered in Moscow.
Lines of insurance
The core business is endowment and investment-linked life insurance, unit-linked life insurance, borrower protection for consumer loans and mortgages, and risk products covering injury and illness. Policies are sold in Sberbank branches and online channels; some products are available in the SberBank Online app.
For individuals
- Mortgage insurance
- Personal accident insurance
- Life insurance
- Voluntary health insurance (DMS)
- Critical illness cover
For businesses
You can get an indicative price in our calculators for mortgage insurance; the final premium is set by the insurer.
Key features
The company holds two Bank of Russia licences: for voluntary life insurance (SZh) and for voluntary personal insurance other than life (SL). It does not sell OSAGO, KASKO or property cover; within the Sber group these lines are written by a sister company, Sberbank Insurance.
Endowment and investment policies are long-term: on early termination the client usually receives only the surrender value, which may be lower than the premiums paid. During the cooling-off period (14 calendar days for most voluntary policies) you can cancel and get the premium back. Long-term life insurance contracts (signed from 2025 for at least 10 years) may qualify for the long-term savings tax deduction under Article 219.2 of the Tax Code — check the terms with the insurer.
Worth knowing: from 1 January 2027, under Federal Law No. 477-FZ of 26 December 2024, a guarantee scheme for life insurance payouts run by the Deposit Insurance Agency (DIA/ASV) comes into force. Until then there is no state guarantee on such policies, so check the insurer's reliability, ratings and early-termination terms before signing.
Key figures and ratings
According to the Bank of Russia, in 2025 the company collected RUB 1.04 trillion in premiums and paid RUB 897.9 billion in claims, ranking 1st among all Russian insurers by premiums with a market share of about 26.1%. In H1 2026 premiums totalled RUB 342.7 billion and claims paid RUB 373.8 billion. In H1 2026 the company's claims paid exceeded its premiums.
| Indicator | 2025 | H1 2026 |
|---|---|---|
| Gross written premiums | RUB 1.04 trillion | RUB 342.7 billion |
| Claims paid | RUB 897.9 billion | RUB 373.8 billion |
| Rank by premiums among Russian insurers | 1 | 1 |
Credit (financial strength) ratings on the national scale for the Russian Federation:
- Expert RA: ruAAA, stable outlook (rating action of 22.06.2026)
Contacts and claims
- Phone: +7 (495) 500-55-50
- Website: sberbank-insurance.ru
- Email: info@sberinsur.ru
- Registered address: 3 Poklonnaya St., bldg 1, Moscow 121170
When an insured event occurs (death of the insured, disability, injury, a critical illness diagnosis or the maturity of a savings policy), notify the company by phone or via the online account and file a claim. You will usually need the recipient's passport, the policy, medical documents or a death certificate and bank details; heirs also need inheritance documents. The exact list and processing times are set out in the policy terms.
If you disagree with a refusal or the amount paid, first send a written complaint to the insurer. For claims of up to RUB 500,000 you must apply to the Financial Ombudsman before going to court; this is free of charge. You can also file a complaint with the Bank of Russia.
Polis Re specialists can help you compare offers from different insurers and choose a policy that fits your needs: send a request or use the comparison tool. Other market players are listed in our insurance company directory.