About the company

Sberbank Insurance Company LLC (brand: SberStrakhovanie) was founded in 2014 and is part of the Sber group. It is a non-life insurer covering property, cars, health, travel and corporate risks; life insurance within the group is handled by Sber Life Insurance.

According to the Bank of Russia, Sberbank Insurance ranked tenth among all Russian insurers by premiums in 2025 and moved up to ninth in H1 2026. The registered address is on Poklonnaya Street in Moscow.

Lines of insurance

The largest line is household property insurance: apartments, houses and other property, including for mortgage borrowers. The company also offers OSAGO and KASKO, travel cover, personal accident and critical illness insurance, health insurance and pet insurance, and for businesses property, cargo, liability, construction and cyber cover.

For individuals

For businesses

You can get an indicative price in our calculators for OSAGO, KASKO, travel insurance, mortgage insurance and home insurance; the final premium is set by the insurer.

Key features

The main sales channel is Sberbank: policies are issued in bank branches and online channels as well as on the company's website, making it one of the easiest ways for bank customers to insure an apartment or a trip. Sberbank Insurance sells OSAGO and is a member of the Russian Union of Motor Insurers.

The company holds Bank of Russia licences for property and personal insurance (other than life), compulsory lines and reinsurance. If you buy insurance together with a loan, remember that only property insurance on a mortgaged home is required by law; other policies are voluntary.

Key figures and ratings

According to the Bank of Russia, in 2025 the company collected RUB 124.1 billion in premiums and paid RUB 25.3 billion in claims, ranking 10th among all Russian insurers by premiums with a market share of about 3.1%. In H1 2026 premiums totalled RUB 72.0 billion and claims paid RUB 14.9 billion.

Indicator2025H1 2026
Gross written premiumsRUB 124.1 billionRUB 72.0 billion
Claims paidRUB 25.3 billionRUB 14.9 billion
Rank by premiums among Russian insurers109

Credit (financial strength) ratings on the national scale for the Russian Federation:

  • Expert RA: ruAAA, stable outlook (rating action of 04.02.2026)

Contacts and claims

  • Phone: 8 800 555-55-57 (toll-free in Russia)
  • Website: sberbankins.ru
  • Email: ks@sberins.ru
  • Registered address: 3 Poklonnaya St., bldg 1, floor 1, premises 3, Moscow 121170

After a road accident, register it with the traffic police or by the European accident report (europrotocol): without the police the payout limit is RUB 100,000, or up to RUB 400,000 if the data is recorded via Gosuslugi Avto or the DTP.Europrotocol app. Then file a direct claim with your own insurer and present the car for inspection. Under OSAGO the insurer has 20 calendar days (excluding public holidays) to process the claim. For KASKO, property and other voluntary cover, the procedure and deadlines follow the policy terms.

If you disagree with the decision, send a complaint to the insurer. OSAGO disputes of any amount, and other disputes of up to RUB 500,000, go to the Financial Ombudsman before court (free for consumers). You can also complain to the Bank of Russia and, for OSAGO matters, to the Russian Union of Motor Insurers (RSA).

Polis Re specialists can help you compare offers from different insurers and choose a policy that fits your needs: send a request or use the comparison tool. Other market players are listed in our insurance company directory.