About the company
LLC Insurance Medical Company Zabaikalmedstrakh has provided compulsory medical insurance to residents of the region since 1995. Its sole founder is Zabaykalsky Krai, represented by the regional Department of State Property and Land Relations. Charter capital: RUB 268.6 million.
The company operates only in Zabaykalsky Krai. It has more than thirty policy issuing points in every district, including remote ones. Staff and external physician experts carry out thousands of reviews each year to detect poor-quality medical care.
How the company helps insured people
The SMO’s task is to protect the insured person’s right to free medical care. In practice the company:
- issues the OMS policy and provides an extract on request;
- reminds insured people about health check-ups (dispanserizatsiya) and preventive examinations through its insurance representatives;
- checks the timing, scope and quality of medical care and carries out expert reviews following complaints;
- helps if free care is refused or a clinic demands payment for services covered by the state guarantee programme;
- advises on choosing a clinic and a doctor and on booking diagnostic tests.
If you need more than the OMS programme offers — clinics without queues or a wider range of services — consider voluntary medical insurance (DMS); employers can look at DMS for employees.
How to become a client of an SMO or switch to another one
The insured person chooses the company in the OMS system. You do not pay for the policy — it is a free state guarantee.
- Submit an application to choose or change your SMO at the company’s office or on Gosuslugi.
- A change is allowed once per calendar year (apply by 1 November), and also if you move or your previous SMO stops operating.
- Your policy details are then entered in the unified register of insured persons; since 1 December 2022 the policy exists in digital form, and an extract is available on request.
The policy is valid throughout Russia but not abroad — for travel you need travel medical insurance.
Figures
According to the company, as of 1 January 2026 Zabaikalmedstrakh had 935,827 insured residents of Zabaykalsky Krai.
The money an SMO receives is not insurance premium in the usual sense: funds for medical care come from the regional OMS fund, so such companies are usually not ranked among insurers by premiums. The key indicator is the number of insured people.
Contacts
Hotline: 8 800 100-13-60; office: (3022) 21-01-43. Address: 2 Lermontova St, Chita. Management receives citizens on Tuesdays from 15:00 to 17:15 by appointment. Policy issuing points and a personal account are on zms-chita.ru.
If the SMO cannot resolve your issue, you can contact the regional OMS fund of Zabaykalsky Krai. To compare insurers for other types of cover, see the Polis Re insurance company directory.